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J.N. DAVIS ROOFING CO.
Serving You Since 1929
Residential Roofing Company in Southern CA
Tel: 626-815-1279

What Our Customers Had To Say...

Happy customers are our companies most valuable assets - We believe that excellence is doing ordinary things... extraordinarily well -

Our goal is your complete satisfaction with the experience of doing business with our company -

"Quality is never an accident. It is always the result of high intention, sincere effort, intelligent direction, and skillful execution; it represents the wise choice of many alternatives".

Willa A. Foster

Note: click icon [ ] to view copy of actual letters.

Dear Mr. Smith,

I am writing to you regarding the re-roof job your company recently performed on our home. Having never purchased a new roof, I must admit that I was somewhat apprehensive about selecting a roofing company. With so many shady operators out there, I didn't want to get taken advantage of. However, when I saw in your yellow page ad that you are a Quality One approved contractor, I decided to give your company a call.

I must thank you and your staff for the excellent job they did every step of the way. From the friendly person at your office who scheduled the free inspection by one of your roofing consultants to the skilled crew who did the installation, your company lived up to the Quality One promise.

I learned a lot about roofing and very much appreciated your company's professional approach. The various materials options you showed us and your recommendations for our particular home were extremely helpful. I believe your price was fair and feel confident that I made the right decision going with your company.

Overall, the new roof you installed has enhanced the whole look of our home. In fact, I already have had neighbors coming over and complimenting us on our great looking new roof.

Your company truly delivered a level of quality service that I would not hesitate to recommend to others.

Sincerely,

Click to view actual letter - Dave Kenny, Los Angeles, CA

ATTN: Kim Smith
RE: Work done on Sanctuary Roof

Dear Kim,

Thanks for all the hard and diligent work your crew did on our roof. I know it was a monstrous feat for your workers as they wrestled with the extreme pitch of the structure. Still, the quality of workmanship never faltered, resulting in a beautiful roof which has pleased the entire congregation.

I know you pulled some string to schedule us in and to finish so quickly. Please know that whenever someone speaks of needed a roof, we will continue to enthusiastically recommend J.N. Davis Roofing.

Sincerely,

Click to view actual letter - Rick MacDonald, Azusa, CA

J.N. DAVIS ROOFING
MR. KIM SMITH

When it became necessary to re-roof my house and garage, I inquired into several well- established local roofing companies located in the Pasadena-San Gabriel Valley area. I was not satisfied with either of these because of their cost or because one company (which I have used in the past) could not give me a final written estimate 3 1/2 weeks after inspecting the roofs!

So I went back to the telephone yellow pages. I prefer to support and use local businesses whenever possible and that is why I called your company. I also liked the layout and details in your ad. (compare it for yourself - look at the ugly, non-informative ad above yours).

When I called to arrange an appointment date for an estimate, I was courteously greeted and helped. A time and date was arranged to meet my schedule. When the visual inspection was completed, the written estimate and full explanation of what was to be done was completed at that time. I was very impressed with your honesty, since you told me my roof was 'not that bad' and could possibly get by with patching instead of an entire roof at this time and the cost would be less. I decided since I eventually would need a new roof, I would get it done now and give the job to you.

Now let's discuss the actual job. On the date decided to start the job, the crew was there promptly. All the men were courteous and friendly. They worked from the time they arrived straight thru to the time they left. They were very hard workers at a physically demanding and dirty job! Everything was cleaned and swept and recleaned and reswept. There was not one square inch of debris left when they finished each day. The total project was completed in a couple of days. I am extremely satisfied with the service and quality of work preformed.

I will use your services without a doubt whenever I need to in the future. I will also without hesitation recommend your company to anyone who needs quality, professional roofing and excellent service.

As a consumer it is difficult to establish criteria on who to select for a job. Cost and quality of course are very important, but promptness, courtesy, and cleaning up of the job site are also important. I rate your company A+. It was a pleasure working with you.  Thank you.

Sincerely,

Click to view actual letter - Rosalind Nakamura, Pasadena, CA

Dear Kim:

During the installation of our new roof, I personally watched and inspected the progress each day.

The quality and workmanship of your crew was very good; and I would like to thank you and your crew for a job well done.

Yours truly,

Click to view actual letter - James L. Nelson, Pasadena, CA

Gentlemen:

It is a pleasure, in this day and age, to be able to write a letter of appreciation for work well done!

On November 12 your crew of seven men did a speedy and excellent job of removing shingles and underlayment from our house. And they left no debris of any kind around the house! Remarkable!

On November 15, Tom Filla and his crew of three men worked non-stop (no breaks for coffee or for lunch) until the roof was completely shingled except for hip and ridge shingles which they applied on November 18. In my many years in design and construction I have never encountered a more efficient and capable crew. In talking with Tom, I learned that he has trained his crew in the craft of roofing. I also learned how knowledgeable Tom is in the details of roofing. I am very pleased to have had Tom and his crew re-roof our residence! Incidentally, they did not leave a single scrap of debris behind!

I would also like to compliment Karen for her courteous and cooperative assistance.

Sincerely,

Click to view actual letter - C. N. Sjogren, San Gabriel, CA

DEAR MR. SMITH:

In selecting a company to replace the roof on our home we carefully considered its years in the business, reputation, integrity and competitive aspects of the estimate. Your company measured up most favorably. We were also impressed that you personally would follow through on everything promised in your estimate.

Gregg and crew did a very thorough job of removing all three layers of shingles on the old roof. They also cleaned up all the debris. Tom, Glen and Sal deserve praise for the professional installation of the new roof. It is quite apparent that they are all experienced men at what they do for a living. Tom was especially polite and informative whenever we asked a question.

Since Mrs. Wallen and I are both very pleased with your installation of the new roof, we feel it appropriate to express our thanks to you and your people. We are glad we selected your company to perform the work.

Sincerely,

Click to view actual letter - Charles Wallen, Burbank, CA

Dear Kim and Tom:

We want to thank you for the excellent job you did in installing our roof. We love the color and how it enhances the looks of our house. We appreciate the interest and added effort shown by your crews to provide us with the absolute best workmanship.

Thanks again for a wonderful job.

Click to view actual letter - Harry and Marie T. Wilson

 
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